Frequently Asked Questions

We specialize in professional curtain installation, custom textile decor, seasonal textile updates, fabric consultation, complete room makeovers, and repair and maintenance services. Our team handles everything from initial consultation and measurement to final installation and styling.

Yes, we serve clients throughout the Frankfurt metropolitan area and surrounding regions in Germany. Contact us to confirm service availability in your specific location.

Installation time varies depending on the scope of work. A single room with standard curtains typically takes 2-3 hours, while complete home installations may require a full day or multiple visits. We provide accurate time estimates during consultation.

Pricing depends on the type of service, fabric selection, window size, and complexity of installation. Our packages start at €299 for basic seasonal refresh and go up to €1,299 for complete textile decor solutions. We provide detailed quotes after the initial consultation.

Yes, we offer complimentary initial consultations where we discuss your needs, take measurements, and provide recommendations. This allows us to create an accurate quote tailored to your project.

We accept bank transfers, credit cards, and cash payments. For larger projects, we offer flexible payment plans with a deposit required to begin work and the balance due upon completion.

Absolutely! We work with a wide range of fabric suppliers and can source materials based on your preferences. We also offer expert guidance to help you select fabrics that meet both aesthetic and functional requirements.

We install all types of curtain systems including eyelet, pencil pleat, wave, tab top, and rod pocket styles. We also work with motorized tracks, manual tracks, poles, and specialty hardware for bay windows and unusual shapes.

Yes, we offer a full range of functional curtains including blackout options for bedrooms, thermal-backed curtains for energy efficiency, and UV-protective fabrics for sun-facing windows. We help you choose the right solution for each room's specific needs.

After the initial consultation and fabric selection, fabrication typically takes 2-4 weeks depending on the complexity and current workload. We then schedule installation at your convenience. Rush services are available for urgent projects.

Yes, we require someone to be present during installation to provide access and approve the final positioning. However, you don't need to actively supervise—our team works efficiently and professionally with minimal disruption.

Customer satisfaction is our priority. If you're not happy with any aspect of the installation, we'll work with you to make adjustments. We offer a satisfaction guarantee and will address any concerns promptly and professionally.

Maintenance depends on the fabric type. Most curtains benefit from regular vacuuming with a brush attachment. Some fabrics are machine washable, while others require professional cleaning. We provide specific care instructions for all installations.

Yes, we provide repair and maintenance services including track adjustments, hem repairs, hardware replacement, and fabric restoration. Contact us to schedule a service appointment.

With proper care, quality curtains can last 5-10 years or more. Lifespan depends on fabric quality, sun exposure, and maintenance. We use high-quality materials designed for longevity and offer seasonal refresh services to keep your interiors looking fresh.

Our seasonal refresh service includes removal of current textiles, storage of off-season items, installation of season-appropriate curtains and decor, and a maintenance check of all hardware. We handle everything so you can enjoy a fresh look effortlessly.

Yes, we offer professional storage for off-season textiles as part of our seasonal refresh packages. Your items are cleaned, properly folded, and stored in climate-controlled conditions to ensure they remain in perfect condition.